Once you enter the store you receive an
electronic shopping cart (don't worry, it doesn't weigh an ounce).
If you see a product you might like, just drop it in the shopping
cart by clicking on
There's no obligation!
If you want to take a look at what's in
your cart, just click on
You'll be able to take products in and
out of your cart, return to the last store visited, empty your
shopping basket or proceed to the checkout area by using the
command buttons listed bellow.
You'll
be able to alter the quantity of the contents of your
shopping cart by clicking on
Will
remove any item(s) that is checked for removal.
When you're ready to
proceed to the checkout area to pay for the items in your cart,
just click on
in your shopping cart, or
on any other page.
This will bring you to the
page called "Shipping Information."
Here you select amongst
several shipping options and geographical regions. From this
information we automatically calculate the correct sales tax (if
any) and shipping costs.
Most orders will be shipped within 2
business days of receiving your order and payment. Payments made by
credit card may ship sooner. However, special orders and items
on backorder may take 4-6 weeks to be
delivered. If you need your order by a certain date, please let
us know.
Unless otherwise specified
all U.S. orders will be shipped by U.S. Priority Mail. ($5
Shipping Cost). All Orders over $100 will have the shipping cost
waved.
All International orders will be pre-paid in U.S.
funds and shipped by Global Priority Mail. ($10 Shipping Cost). All Orders
over $100 will have the shipping cost waved.
A comfortable
shopping experience means a lot to us. That's why we've provided
a secure transaction system that
does not endanger your name or credit information in any way.
Please fill
out the order form completely. Many
of the fields on the order form are required
by our system, without them the order
simply cannot be processed. Plus, we'll need accurate contact
information should anything need to be adjusted.
When everything looks just
right, click on
This will securely
send your order form to our transaction system. It's just like
giving your credit card to the check-out clerk at the
supermarket. The card number is verified and then your credit is
checked.
You automatically receive
a "Thank You" follow-up page providing you with
contact information, should you need it.
As soon as your order is
received it will be screened.
Most orders are perfect
when we receive them. The order then passes through the system
and you will be e-mailed an electronic invoice complete with
your Order Number and a Tracking Number.
Sometimes we find an
incomplete shipping address, or a similar problem. If this is
the case, a Sales Representative will contact you directly.
Your credit
transaction was denied.
You automatically receive
a follow-up page with contact information to help you resolve
the ordering problem.
Any order received by us
before 1pm on any business day will be processed and shipped
that same day. Any order received by us after 1pm on any
business day, or on a weekend day or holiday will be processed
and shipped the following business day.
What if you
don't get your merchandise "on-time"
Check your e-mail invoice.
There should be a Tracking Number in this message.
Other shipping companies
can be tracked in a similar fashion.
If you cannot determine the status of your order, please call
the Sales Desk for assistance at 1-201-796-3482.
What if your
order is "Out of Stock"
If we're ever "Out of
Stock" on any item you'll hear about it right away via
e-mail and/or telephone. You can expect to be refunded any rush
shipping charges in these instances.
You never need to worry about your
cart, because it contains no financial information whatsoever,
just the cart contents (electronic products). If you just feel
like leaving your cart in the aisle... no problem! Your cart is
automatically removed by a store attendant.
